If an extra shot is requested in a Smooth 7 Chiller, pour it directly into the plastic ice cup before filling the cup with Chiller Mix so that the shots mixes well.

• A. True
• B. Not sure
• C. It depends on the situation
• D. False

Answer: (D)

When an extra shot is requested, the goal is to achieve even distribution of the coffee with the Chiller Mix so every sip tastes the same. Pouring the extra shot into the plastic ice cup before filling with Chiller Mix tends to leave the shot concentrated around the ice, which can prevent full blending. That can result in pockets of stronger or weaker taste instead of a smooth, uniform drink. The better approach is to add the extra shot after the Chiller Mix is in the cup (or as you fill) and then stir or swirl to mix it thoroughly. This ensures consistent flavor and caffeine throughout.